PILLAR TWO OF THREE

Consulting.

Helping organizations use AI without losing the people who use it.

I spent years in the consulting industry as an Organizational Effectiveness consultant, leading the people side of transformation across healthcare, biotech, government, and technology. I hold a Master's in Industrial-Organizational Psychology, a Prosci Certified Change Practitioner credential, and Human-Centered Design training. I bring all of that to two kinds of work: helping a business get sharper and better organized, and helping organizations adopt AI in a way their people will use.

A consulting team working late in a glass-walled office, seen from outside against the dark

BUSINESS CONSULTING

Consulting for the core business.

Making a business clearer, better organized, and ready to grow, whether you are a solopreneur building structure for the first time or an established company that has outgrown how it operates.

BUSINESS CONSULTING · 01

Organizational Effectiveness

The deepest practice area, and my core discipline through years in the consulting industry: change management, organizational design, learning and development, leadership development, assessments, and human-centered design.

The work runs on the MADE framework (Management, Assessment, Development, Engagement), an IO Psychology lens on how organizations perform and change. In practice that means redesigning roles and decision rights, leading change through to adoption, and building people into the roles you need.

An office building at night, workspaces glowing as pools of light inside the dark structure
A man working through plans and sketches at a desk under one warm lamp in a dim room

BUSINESS CONSULTING · 02

Business Strategy

For solopreneurs and small or growing companies that need a clearer plan and more structure around it. We work through your strategy end to end: what you sell, how you reach and market to the right people, how you price and package it, and how you grow without the whole thing depending on you.

You leave with a plan you can run: sequenced, specific, and built around how your business operates today.

SELECTED WORK

A sample of what I have done.

Representative engagements from my consulting career. I can walk through the specifics in a conversation.

Change Management Projects

Led the people side of change management projects across healthcare, technology, and government as a Prosci Certified Change Practitioner, using the ADKAR model.

Change management · ADKAR · Adoption

DEI Training & Consulting

Designed and delivered diversity, equity, and inclusion training and consulting, including an unconscious-bias program built into the LMS and rolled out through a train-the-trainer model.

DEI · Instructional design · Facilitation

Competency Modeling & Role Design

Job analysis and competency modeling to redesign roles, clarify accountability, and rebuild performance systems for growing teams.

Job analysis · IO Psychology · Org design

Leadership & Skill Development

Built leadership development programs and competency-based skill training from needs analysis through delivery, with train-the-trainer models so client teams could run them.

Leadership development · Training design · Facilitation

AI CONSULTING

The AI side of the practice.

Three engagements make it up: maturity assessment and strategy, building custom AI systems, and training teams to use them.

AI CONSULTING · 01

AI Maturity Model & Strategy.

An honest read of where you stand with AI, and what to move first.

Most AI strategy stalls for the same reason: the organization cannot see itself clearly before it decides where to go. The AI Maturity Model is the instrument I use to fix that. Through structured interviews, artifact review, and a calibrated survey, it measures your current state across ten dimensions of AI readiness, at three levels of the organization, against five stages of maturity. The deliverable is a prioritized roadmap: each move in order, with a named owner.

THE INSTRUMENT

5 STAGES

01

Foundational

02

Emerging

03

Embedded

04

Integrated

05

Optimizing

3 LEVELS

Enterprise

Manager & Team

Individual

10 DIMENSIONS

01 Strategy
02 Adoption
03 Process
04 Infra
05 Operating
06 Literacy
07 Data
08 Governance
09 Risk
10 Culture
A developer coding at night, silhouetted against a glowing monitor in a dark room

AI CONSULTING · 02

AI Services & Building

When the thing you need does not exist off the shelf, I build it: AI process automation, internal assistants, client-facing tools, and agents that own one specific job end to end.

Each build is scoped to one problem, tested against your live cases, and delivered running in your environment, with a handoff your team can maintain.

AI CONSULTING · 03

AI Learning & Training

The gap between buying AI tools and people using them is training. I help teams build real AI literacy: what these tools are good at, how to work with them, and how to fold them into the way the work already happens.

The goal is a team that uses these tools with confidence and judgment, and keeps those habits after the rollout push fades.

A person working at a laptop with an AI assistant open on screen in a dim room

START THE CONVERSATION

Figure out the right starting point.

That might be the AI Maturity Model assessment, an Organizational Effectiveness engagement, business strategy, or a custom build. Tell me what you're working through and I'll point you to the right one.